Privacy Policy

Welcome to the OFFICE COFFEE SOLUTIONS LTD. website. We value and protect your privacy and strive to earn your continued respect, loyalty and trust. We want you to know that the information you share with us will be treated with care and consideration for your privacy. The purpose of this disclaimer is to disclose, explain, and permit you to understand how we collect, use, and protect the confidentiality of personal information collected from you by way of this website. Note that the OFFICE COFFEE SOLUTIONS LTD. team makes every effort to make your browsing experience a safe and enjoyable experience, however you enter and use this site at your own risk. Your use of this Web site constitutes your acceptance of the following conditions. Please familiarize yourself with them. If you do not agree with these conditions, please discontinue usage of this site. These conditions may be modified when deemed necessary; so please check them from time to time as your continued use of the site signifies your acceptance of any changed items.

Collecting and using personal information

We require no personal information for access to our site and will collect information from you on a strictly voluntary basis. You may choose to receive e-mail updates from us upon request and may at any time ask to discontinue receiving them.

When you visit our website, and when you communicate with us via our site, we will, at this time, collect only your e-mail address. If you fill out our contact form, we may require additional information that you willingly submit. In the future, additional personal information may be collected for purposes relating to your interest in and the securing of our products or services. This e-mail information is collected in order to provide information about our products and services and to continue to improve and enhance our products and service offerings.

We will not sell, license or transfer personal information we gather from you except as may be necessary to provide you with information, services or products that we offer independently or jointly with others.

We may use your e-mail address to advise you of promotions, updates and special offers we think may be of interest to you. We may send you regularly scheduled E-Mail Newsletters or other email marketing if you are an exising client or someone who has given express consent and opted-in via our online form.

If after reviewing this Privacy Statement, you have any questions or privacy concerns please send an email to [email protected].

Confidentiality of personal information

We use reasonable efforts and precautions to keep all information obtained from our on-line visitors secure against unauthorized access and protect the privacy and confidentiality of your personal information. In addition, our employees are subject to confidentiality and compliance policies relating to personal information. We use appropriate security controls and processes to secure and protect your privacy.

We do not now but may in the future utilize technical mechanisms such as cookies and pixel tags (also called clear gifs) to gather non-personal site usage and experience information. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent the use of cookies. Pixel tags are embedded in the web page and note visits to certain site locations. They may also be used in email communications to note if you have received and opened email communications from us. We may utilize software programs that create summary statistics to determine site activity and for statistical analysis. The information we receive is in the form of an aggregate report and does not identify any individual.

Non-personal information

Business contact information (e.g. office address, telephone number) is not considered personal information in certain jurisdictions.

We collect website use information which includes information about your internet service provider, browser type, domain name, IP address, the website that referred you to us, the webpages you request, the date and time of those requests, and entry and exit points. Our collection of website use information may involve the use of cookies and pixel tags. OFFICE COFFEE SOLUTIONS LTD. may also collect aggregated data, which is data from which the identity of an individual cannot be determined.

why does OFFICE COFFEE SOLUTIONS LTD. collect website user information?

During your visit to, we will collect certain website use information for a number of purposes, namely to:

  • Make your access more convenient and efficient;
  • Establish Site activity trends;
  • Monitor Site performance; and
  • Improve Site design and functionality.

Our collection of website use information may involve the use of cookies. A cookie is a small removable data file that is stored by your browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. We use cookies to remember the items in your cart, recognize you when you return to our website and analyze visitor behavior.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

We also use pixel tags – tiny graphic images – to help us analyze your online behavior, but we do not tie that behavior to any personal information.

Internet protocol addresses

Your Internet protocol (or IP) address indicates the physical location of your computer on the Internet. We use your IP address to help administer our Web site. Your IP address is used to help identify you and to gather broad demographic information in the interest of improving our site and service.

Privacy Policy

We take reasonable precautions to safeguard information transmitted between visitors and the site and information stored on our servers. Despite these efforts, however, we may be unable to prevent and shall not be responsible for unauthorized access to such information by third parties.

Rules of use

You also agree that you will not engage in prohibited conduct while using this Site. By way of illustration and not limitation, prohibited conduct includes the following:

  1. attempt to access any area of the Site that you are not authorized to access or to access the Site by means other than through the interface that is provided by OFFICE COFFEE SOLUTIONS LTD.;
  2. interfere or attempt to interfere with the proper working of the Site or any application or link;
  3. take any action that imposes an unreasonable or disproportionately large load on the Site's infrastructure;
  4. reverse engineer or otherwise attempt to discover any source code relating to the Site or any application;
  5. send any viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other information that may damage the Site (including any application) or other information, data, or the operation of OFFICE COFFEE SOLUTIONS LTD.’s or a third party's computer systems or property;
  6. use the Site (including any application) for any unlawful or harmful purpose or to defame or harass anyone, or use them other than in full compliance with applicable law;
  7. use any robot, spider or other automatic device not provided by OFFICE COFFEE SOLUTIONS LTD.;
  8. use the Site or any application for any commercial use; or
  9. reproduce, copy or disseminate any OFFICE COFFEE SOLUTIONS LTD. property without written consent and approval.

Restrictions on use

The text, images, graphics, sound files, cinemagraphs, vectors, illustrations, animation, video and/or their arrangement on OFFICE COFFEE SOLUTIONS LTD.’s website are all subject to intellectual property right protection and such material from and any other world wide web site owned, operated, licensed or controlled by OFFICE COFFEE SOLUTIONS LTD. or any of their related, affiliated or subsidiary companies (collectively “OFFICE COFFEE SOLUTIONS LTD.”) may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of OFFICE COFFEE SOLUTIONS LTD.. Modification or use of the materials for any other purpose violates OFFICE COFFEE SOLUTIONS LTD.’s intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site, but remain with OFFICE COFFEE SOLUTIONS LTD., who owns full and complete title to the material in this site.


OFFICE COFFEE SOLUTIONS LTD. also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in this Web site or your downloading of any materials, data, text, images, video, or audio from this Web site.


All website design, text, graphics, content, the selection and arrangement thereof, and all software are copyright of © OFFICE COFFEE SOLUTIONS LTD., all rights reserved. Any use of such trademarks, service marks, product names and company names or logos, including the reproduction, modification, distribution or re-publication of same without the prior written permission of the respective owners, is strictly prohibited.


OFFICE COFFEE SOLUTIONS LTD. is a trademark and service mark. All other trademarks, service marks, product names and company names or logos appearing on our website are the property of their respective owners. Any use of such trademarks, service marks, product names and company names or logos, including the reproduction, modification, distribution or republication of same without the prior written permission of the owner of same, is strictly prohibited.

Promotions, information, or other offers

We may from time to time, send you information or offers regarding our products, equipment, or services or that of others in which we believe you might be interested. These offers will include an option that you may execute in order to discontinue similar contacts.

How to unsubscribe from e-mail newsletters or marketing offers

You can Unsubscribe from our newsletters or other offers at any time. If you have Opted-In to receive the OFFICE COFFEE SOLUTIONS LTD. newsletter, but decide that you no longer wish to subscribe, you are instructed to follow the Unsubscribe instructions located at the end of our message or email [email protected].

Links to other sites

We do not now but may in the future provide links to other websites. Please be aware that once you leave our website and enter another website, you may be subject to different privacy practices and policies over which we have no control and for which we are not responsible. Please use prudence in utilizing such links and in disclosing any personal information on those sites.

Changes to this internet privacy statement

The foregoing Internet Privacy Statement is effective as of March 2017. We may change this statement periodically without notice. Changes to our Internet Privacy Statement will be noted here so that you can be informed about the privacy protections we provide. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

After reviewing this Privacy Statement, if you have any questions or privacy concerns, please send an email to [email protected].

Notification of Change: In the event that we intend to utilize your personal information in a manner that is materially different from that which we have previously advised you at the time we initially received such personal information, we will notify you via e-mail. You shall at that time have the option to determine whether or not we use your personal information in this different manner. Note for all other updates and changes, it is the responsibility of the user to check back on this page to view those.


If you are dissatisfied with this Web site or these provisions, your sole and exclusive remedy is to discontinue using this Web site. In such an event, you agree to destroy all materials obtained by you on this Web site and all copies thereof. These provisions shall survive any such termination.


  • Any disputes arising hereunder shall be governed exclusively by the laws of the province of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario and/or the Federal Court of Canada, or any other judicial district or jurisdiction as OFFICE COFFEE SOLUTIONS LTD. may determine, in any and all actions, disputes, or controversies relating hereto. These provisions and any rules, policies or guidelines posted on this Web site by OFFICE COFFEE SOLUTIONS LTD. constitute the entire agreement between OFFICE COFFEE SOLUTIONS LTD. and you with respect to the subject matter hereof. No waiver by either OFFICE COFFEE SOLUTIONS LTD. or you of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any provision contained herein shall be determined to be void, invalid, or otherwise unenforceable by a court of competent jurisdiction, such termination shall not affect the remaining provisions contained herein.
  • We reserve the right to edit or remove any readers comments deemed inappropriate.
  • We reserve the right to remove any reader from our mailing list without notification.
  • Our opinions, services, material and content are subject to change without notice.
  • All and any opinions, services, material and content posted on, or related to, the OFFICE COFFEE SOLUTIONS LTD. website are subject to change without notice.

Questions? how to reach us

To contact our customer service team, please use the following

Email: [email protected] or use our Contact page
Phone: (416) 516-9333
Fax: (416) 516-4891

Mailing Address:
Office Coffee Solutions Ltd.
82 Industry Street
Toronto, ON M6M 4L7


©2017 OFFICE COFFEE SOLUTIONS LTD. All rights reserved.